26 February 2015
American surgeon
and health researcher Atul Gawande’s new book “Being Mortal: Medicine and What
Matters in the End” is an extremely readable, radical and powerful critique of
contemporary society’s approach to the inevitable questions of ageing and
dying. He argues that much of conventional medicine’s approach to these stages
of life runs counter to the expectations of patients and their families.
This is not
intended to be a book review – Gawande’s work speaks for itself – but rather,
to raise in the New Zealand context the issue which he speaks about. Already,
our Health Quality and Safety Commission is starting to become much more
involved in this space, and will be hosting Dr Gawande when he visits here in a
couple of months.
There has been
concern for some time that resources dedicated to a person in their last five
years of life are substantial and go well beyond a level and type of care that
they may actually want. At the same time, there is increasing focus on the last
six months of life and its management, although as an eminent French
oncologist, with a typically Gallic shrug of the shoulders, said at a
conference I was at in the United States recently, “How do you know when the
last six months begin?”
There are signs
in New Zealand of health care providers starting to think more laterally about
these matters and to realise that the quality of intervention rather than the quantity is the
true reflection of effective and responsive health care. Only a couple of weeks
ago, I was pleased to be at Enliven’s Cashmere Home in my own electorate when
it became just the second elder home in New Zealand to achieve the 10 “Eden
Standards” for elder care, a hallmark lauded by Gawande as marking the way of
the future in residential elder care.
Gawande’s
approach can be replicated across the entire health care system – from elder
care, through to terminal and other restrictive conditions. What he is focusing
on is a patient centred approach, understanding and meeting a patient’s needs
and wishes, not forever trying to shape the patient’s requirements to fit the
prevailing medical model.
There is a link
here with the government’s better public services approach, where the focus is
on delivering services in a more convenient and client-centred way. So far, the
emphasis has been on the achievement of specified targets, and considerable
progress has been made in that direction. There is no reason, however, why it
cannot be extended to encompass what Gawande is advocating.
The significant
common point is that the provision of quality public services is no longer
about fitting everyone into a particular structure and then making that work as
best it can, but rather, much more about services that meet actual needs,
expectations and convenience. While Ministers, senior policymakers and citizens
are increasingly getting it the real challenge will be ensuring those who
actually provide the services get it too.
Gawande has
released an exciting proposition – one in the end which will impact upon all
our lives and change them for the better.